Support

ANS Maritime provides annual support and maintenance across the full SeaCrew software suite.

This includes support by e-mail, fax and telephone.
24/7 e-mail: support@ansgroup.com
24/7 fax: +31 - (0)50 527 01 57
telephone: +31 - (0)50 528 00 00 (from 8.00 a.m. - 17.00 p.m.)
Customers with a SLA become a hotline support number!

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Customers are encouraged to take up our standard support package which provides specialist support plus additional features with annual system upgrades. We also have a support tool that allow us to view your screen so we can see what's happening with your system. You will require a username and password which will be supplied by us. Data downloads will be protected by an additional PIN number which must also be requested. If you already have a support contract, you may want to access ANS Maritime Support Centre, or maybe go straight to a list of Frequently Asked Questions about our products.
 

Benefits you will obtain by signing a support contract are:
- Specialist support
- Additional features
- System upgrades 

Download
Brochure SeaCrew - Crew & Fleet Management Software (PDF - 1,4MB)